Privacy Policy
Effective Date: 2025-04-30
Company: Noventra AI Ltd. (“Roomify”, “we”, “our”, “us”)
Contact: noventraai2025@gmail.com
1. Overview
This Policy explains what data we collect when you use the Roomify mobile app on iOS or Android (the “Service”), how we use and share it, and your choices. By using the Service, you agree to this Policy.
2. Data We Collect
2.1 Content You Provide
- Photos & Camera/Gallery Access: Room images and item photos you upload for rendering.
- Product Links: URLs for furniture/decor you paste to generate previews.
2.2 Account & Purchase Data (if applicable)
- Account: Email or login identifier if you create an account.
- Purchases: Subscription status, receipts, and entitlement data from the platform store (Apple/Google) and our subscription provider (e.g., RevenueCat). We do not receive your full payment card details.
2.3 Usage & Diagnostics (non-personal where possible)
- App interactions, device type, OS version, crash logs, and performance metrics used to improve stability and features.
3. How We Use Data
- Process your images and links to generate AI design previews you requested.
- Operate, maintain, secure, and improve the Service (analytics, debugging, support).
- Verify purchases, manage subscriptions and entitlements.
- Communicate important changes to the Service or this Policy.
4. AI Processing & Model Training
We use third-party AI and infrastructure providers to process your images solely to generate your previews. We do not use your content to train AI models.
5. Third-Party Service Providers
We use trusted processors to deliver the Service; they act on our instructions and do not sell your data.
- AI processing: e.g., OpenAI/other model providers for image generation.
- Storage & backend: e.g., Supabase for secure hosting and databases.
- Subscriptions: e.g., RevenueCat to manage entitlements (plus Apple App Store / Google Play for billing).
- Diagnostics/analytics: crash/usage telemetry to improve reliability (no ads tracking).
6. Data Sharing
We do not sell your personal data. We share data only with:
- Service providers listed above to operate the Service.
- App stores to validate purchases and comply with store policies.
- Law enforcement or regulators if required by law.
7. Data Storage, Retention & Security
- Storage: Content and metadata are stored on secure cloud infrastructure with encryption in transit and at rest.
- Retention:
- Uploaded images/design outputs: kept in your account history for reuse until you delete them or your account, or after 24 months of inactivity (then we may delete).
- Purchase/entitlement and diagnostic logs: typically retained up to 24 months unless longer is required for fraud prevention, accounting, or legal obligations.
- Security: Access controls, least-privilege practices, and monitoring to reduce unauthorized access risks. No system is perfectly secure.
8. Your Choices & Rights
- Permissions: You can revoke camera/photo permissions in your device settings.
- Access/Deletion: You can delete images in app (where available). For account/data requests, email noventraai2025@gmail.com.
- Subscriptions: Manage or cancel via your platform account settings (Apple/Google).
9. Children’s Privacy
The Service is not directed to children under 13, and we do not knowingly collect personal information from them.
10. International Transfers
Your data may be processed in countries outside your own. Where required, we use appropriate safeguards (e.g., standard contractual clauses).
11. Region-Specific Rights
EEA/UK/Switzerland: You may have rights to access, correct, delete, restrict, or port your data, and to object to certain processing. California: You may have rights under the CCPA/CPRA; we do not “sell” or “share” personal information for cross-context behavioral advertising.
12. Changes to This Policy
We may update this Policy. Material changes will be posted in the app or at this URL with an updated effective date.
13. Contact Us
Questions or requests: noventraai2025@gmail.com
© 2025 Noventra AI Ltd. All rights reserved.